SYRVE · LATVIA · BALTICS

Syrve ERP/POS, done right.

A decade of Syrve implementations across the Baltics — running dealer operations, configuring multi-location rollouts, training kitchens, supporting chains. ITHS doesn't sell software. It designs the operational architecture Syrve sits inside.

10 years of Syrve workImplementations across 3 countriesFrom single restaurants to multi-location chains

The operational backbone most modern restaurants are built on.

Syrve is a restaurant ERP and POS platform. Built for the full operational stack — front-of-house transactions, kitchen display systems, inventory and purchasing, menu engineering, multi-location visibility, accounting integration.

Unlike POS-only systems that stop at the sale, Syrve runs the whole back-of-house too: recipes, food cost calculation, supplier management, stock movements, waste tracking, HQ-level reporting across locations.

Active in 50+ countries. Used by independents, premium groups, chains, franchise operators. In the Baltics, it's the ERP/POS platform we recommend and implement most often — because architecturally it covers the widest range of operational workflows from day one.

Three reasons we keep choosing Syrve for clients.

Every platform makes trade-offs. Here's what Syrve gets right that most competitors don't — relevant to how we architect restaurant stacks.

Integrated by architecture, not by plugin
Most restaurant stacks bolt together POS + inventory + accounting via integrations that drift apart over time. Syrve was designed with them as one system — recipes, stock, purchasing and sales live in the same data model. Less drift, fewer reconciliation nightmares, real-time food cost that actually matches reality.
Real-time multi-location visibility
HQ can see every location's sales, margins, stock levels, and discrepancies as they happen — not the day after, not at month-end. For multi-location operators this changes what's possible: problems get caught inside the shift they occurred, not during Monday post-mortem.
Deep enough for chains, usable enough for independents
Most platforms force a trade-off: either deep enough for a 20-location chain (and too complex for an independent) or simple enough for one venue (and hitting walls at location three). Syrve scales both ways — we've implemented it for single-venue fine dining and for multi-location groups on the same underlying architecture.

What Syrve closes — and what sits around it.

Drawing from our Pain Solution Map methodology, these are the In-Store and HQ-level problems where Syrve is the primary response. Each line is a real pattern we've seen across 100+ implementations.

IN-STORE
Pain
Staff fighting the POS during rush — wrong buttons, slow flows, frustrated servers
Syrve
Syrve POS configured for your menu and service model. Clean tablet UI, fast order entry, minimal taps per dish. Training built around how your team actually works.
IN-STORE
Pain
Kitchen doesn't know what the front-of-house sold, printer chaos, orders missed
Syrve
Syrve KDS (Kitchen Display System). Orders route to the right station automatically, kitchen sees the queue in real-time, staff mark tickets done — no paper, no guesswork.
IN-STORE
Pain
Discounts and comps given verbally, no audit trail, margin bleeding silently
Syrve
Syrve discount rules enforced at the POS level — only authorized staff can apply, reason codes required, everything logged with timestamps and operator ID.
HQ / REAL-TIME
Pain
Owner doesn't know today's numbers until tomorrow (or next week)
Syrve
Syrve HQ dashboard shows every location's sales, margins, top-selling items live. Check on your phone at 3pm. Compare today to last Wednesday. See cost spikes the moment they happen.
HQ / REAL-TIME
Pain
Food cost calculated once a month — and always stale, always wrong by opening time
Syrve
Syrve tracks recipe cost continuously. Every sale decrements ingredient stock. Every purchase updates cost of goods. Your food cost percentage is accurate at any moment — not a monthly spreadsheet.
HQ / REAL-TIME
Pain
Multi-location discrepancies — one location's numbers look off but you can't tell why until the accountant asks
Syrve
Syrve HQ flags outliers across locations automatically. If location 2's food cost jumped 3% vs location 1, it's visible the day it happened — not in month-end review.
Syrve doesn't solve everything — that's why we architect around it (see §VI). But for the in-store and HQ layers, it's the cleanest foundation available in this market.

Syrve is software. Implementation is the job.

Every Syrve implementation we've done — and we've done a lot — taught us one thing: the platform is only as good as the architecture it sits inside. Drop Syrve into a restaurant without auditing suppliers, menu structure, staff workflows, and HQ reporting needs, and you get expensive software doing less than an Excel could.

The ITHS difference isn't that we know Syrve better (many dealers do — and well). It's that we design the operational architecture first, then configure Syrve inside it. The audit comes before the demo. The workflow mapping comes before the menu import. The integration plan comes before the go-live.

This is why most of our Syrve engagements start with a 30-minute Digital Architecture Audit — not a product demo. A demo shows you Syrve's features. An audit shows you which ones matter for your restaurant, in what order, and what else needs to be in place for them to work.

Four phases, start to ongoing support.

Our Syrve engagement model — refined across 100+ implementations.

01
Digital Architecture Audit
30 minutes · free
Before any software decision, we map how data and money actually move through your restaurant. Then we decide whether Syrve is the right foundation — or something else is. Most audits confirm Syrve. Some don't. Either way, you leave with a written diagnostic.
02
Setup & configuration
2–6 weeks depending on scope
Menu modeling, recipe engineering, POS layout, KDS station mapping, user roles and permissions, discount rules, supplier setup, accounting integration. Done by us, not outsourced. The configuration reflects how your restaurant actually runs.
03
Staff training
1–2 weeks, on-site + remote
We train the floor, the kitchen, the managers, and the owner separately — because each role uses Syrve differently. Training uses your menu, your pricing, your staff names. No generic walkthroughs.
04
Ongoing support
Monthly retainer or per-incident
Restaurants evolve. Menus change, staff rotate, new locations open, platforms update. We're here for the long run — configuration tweaks, new feature rollouts, integration maintenance, troubleshooting. Most of our Syrve clients are still with us 18+ months later.

Syrve is the foundation. The layer around it is where ITHS adds depth.

Syrve does in-store and HQ beautifully. But modern restaurants need more than that — procurement intelligence, incoming data classification, food cost protection beyond recipe tracking. We build those layers and connect them into Syrve.

NEXX Ecosystem
B2B procurement operating system
Connects Syrve purchasing to a supplier marketplace, EDI integration, digital agreements, and app market. Replaces WhatsApp and email supplier chaos with structured workflows.
RestoAudit.ai
Automated food cost control
Adds price-drift monitoring on top of Syrve's recipe tracking. AI Vision reads incoming invoices, alerts to unit price changes, catches silent supplier margin erosion before it shows in the monthly reconciliation.
ITHS Gate
AI classification of incoming operational data
Sorts WhatsApp messages, email attachments, invoice photos, reservation forms into structured data that flows into Syrve automatically. Removes 5+ hours/week of manual data entry.
All three are designed as modular layers. You can run Syrve alone and add them later — or integrate from day one. POS-agnostic by architecture, but especially well-tuned for Syrve environments because that's where we've deployed them most.

Real implementations, real numbers.

First Syrve-specific case studies publish May 2026. Premium restaurant groups in Riga, multi-location rollouts, chain operators consolidating procurement — all with baseline-to-current metrics and the architectural decisions behind them.

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Opening a new restaurant in the next 3 months?

The best time to get Syrve architecture right is before opening day — not in month three when workarounds have calcified. We run an opening-specific audit that maps your concept to Syrve configuration, staff workflows to POS layout, and growth plans to platform architecture. If Syrve is your best fit, we implement. If another platform is, we'll tell you.

◆ Next step ◆

Let's look at your Syrve setup together.

Whether you're evaluating Syrve for a new restaurant, trying to get more out of an existing implementation, or troubleshooting a configuration that isn't delivering — start with a 30-minute audit. Free, no pitch, written diagnostic you can use with any vendor.